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How do you motivate people?

Last week I spent the day in a supervision workshop with 25 enthusiastic social care managers looking at how they can best enable practitioners to work well. Halfway through a discussion, one of the managers asked: ‘how do we keep motivating staff when things are so difficult, when there’s so little money and people are really …

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Being kind

Recently in a workshop on supervision, I asked some new practitioners what their ideal supervisor would be like. ‘Kind’ was the first reply. I consider that a bit more kindness in social care could help us all feel better and make more progress. The word kind is linked to Old English gecynd, meaning nature, offspring, race. It …

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Where’s Tom? How to create an assessment that is about a person

Research shows that professional concerns often drown out what people think is important in their own lives. The tool ‘Sorting important to and important for’ helps to make their voices clear. I recently did some training with practitioners and managers, who work in adult social care in a local authority. The training was on effective recording. One …

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