Research shows that professional concerns often drown out what people think is important in their own lives. The tool ‘Sorting important to and important for’ helps to make their voices clear. I recently did some training with practitioners and managers, who work in adult social care in a local authority. The training was on effective recording. One […]

When things go wrong in social care, we look for poor decisions. Good leaders and good professionals should get things right. When things go wrong, leaders get blamed and they resign; professionals get blamed and they get sick. Writing a handbook for practitioners on Making Good Decisions gave me the chance to really think about what a